Monday, September 23, 2013

Guide to Troubleshooting the Xerox Phaser 8560

Every printer needs to be cleaned and maintained every so often (especially after a hectic print day) so that it can keep functioning efficiently and last a long time. The trusty Xerox Phaser 8560 printer is no exception to this rule. Here are some tips on troubleshooting this model for maximum efficiency and print success.

You will need to print out a configuration report from the printer itself; using the control panel, search for the “Information” section in the display screen. Press OK, go to “Information Pages”, select “Configuration Page”, then confirm to print. This will identify and isolate any problem with your printer; if the issue isn't displayed on the page, the problem might be related to the computer, not the printer's hardware.

Pull the handle of the first multipurpose tray down on the front of your printer, find the large, gray roller in the center, and clean it using a piece of lint-free cloth and a dash of lubricant. Open up tray two and lift it off the machine, look for the white roller, and clean it accordingly. Underneath the printer, where the paper tray sits, should be another roller; clean it up like the others and snap it back into place.


Do these maintenance tasks at least once a week. If you encounter frequent printer jams, be sure to call up a technician for the job.

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